Privacy Policy
The Lead Gen Lab respects your privacy and is committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use, store and manage your information when you interact with our website or contact us for services.
By using our website, tools or contact forms, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following information when you interact with our website or contact us:
- Name
- Email address
- Phone number
- Business details provided through our forms
- Information submitted through enquiries, audit requests or program applications
- Website usage data collected through cookies, analytics tools and tracking technologies
2. How We Use Your Information
We use the information you provide for the following purposes:
- Responding to your enquiries
- Providing information about our services, programs and resources
- Assessing your eligibility for services
- Improving our website, tools and user experience
- Conducting internal reporting, analytics and performance tracking
- Communicating updates, insights or marketing content (only if you choose to receive it)
We will not use your information for any purpose unrelated to these activities.
3. Disclosure of Personal Information
We do not sell, trade or rent your personal information to third parties.
Your information may be accessed by trusted providers who support our website operations, analytics or marketing tools, such as:
- Website hosting services
- Google Analytics
- Meta/Facebook Pixel
- Form or CRM integrations
These providers only access your information as required to perform their services and must handle it securely.
4. Cookies and Website Tracking
Our website uses cookies and tracking tools to improve functionality and understand how visitors use the site. This may include:
- Device and browser information
- Pages viewed
- Time spent on the site
- Traffic sources
You can adjust your browser settings to refuse cookies, although this may affect certain website features.
5. Data Security
We take reasonable steps to protect your personal information from loss, misuse or unauthorised access. Information is stored securely and only accessed by authorised personnel when required.
6. Access, Updates and Removal
You may request access to the personal information we hold about you. You may also ask us to update or remove your information at any time, subject to any legal obligations.
To make a request, contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact: